Urban Stems Reviews

UrbanStems is committed to customer satisfaction. If a customer is not happy with an order, they can contact UrbanStems via chat, phone, or email within 48 hours of delivery.

As for the shipping policy, UrbanStems offers free overnight shipping on some bouquets or orders over $120. Otherwise, shipping costs range from $10 to $20 on next-day delivery orders and vary by location. They also offer same-day delivery in select cities and next-day delivery nationwide for orders placed before 2 pm.

Please note that all the flowers and plants are sourced from sustainable farms, with which UrbanStems' in-house floral designers collaborate to create unique bouquets. Prices start at $45, making UrbanStems a relatively affordable option.

For more detailed information, it is recommended to visit the Help & FAQ page on the UrbanStems website.

UrbanStems offers a variety of products with a wide range of prices. For individual items, prices can range from as low as $12 for a Sea Salt Grapefruit Tin Candle to as high as $225 for the Luxe Peony. There are also options to double or triple the order for certain items, with prices varying accordingly. For example, Double The Firecracker is priced at $140, while Triple The Peony is priced at $264.

In addition to individual items, UrbanStems also offers subscription services. There are three subscription tiers: Classic, Seasonal, and Luxe. The Classic subscription is priced at $55 per delivery, the Seasonal subscription is priced at $75 per delivery, and the Luxe subscription is priced at $105 per delivery. These subscriptions can be delivered weekly, bi-weekly, or monthly. Customers can choose to pay after each delivery, or pay upfront and select the number of deliveries they'd like.

Please note that these prices are subject to change and it's always best to check the UrbanStems website for the most current pricing information.

UrbanStems.com offers multiple payment methods. Customers can pay for their purchases using traditional payment methods such as credit or debit cards. In addition, UrbanStems.com has partnered with Zip, previously known as Quadpay, to offer a buy now, pay later option. This allows customers to split their payment into four easy installments over six weeks. Payments are automatically made from the linked debit or credit card every two weeks. Customers receive advance notifications to ensure they never miss a payment. Please note that all required information submitted should be truthful and accurate. Customers are entirely responsible for maintaining the confidentiality of their account login information, including username and password. UrbanStems.com cannot and will not be liable for any loss or damage arising from failure to comply with these requirements.

UrbanStems is an online flower delivery service that offers a selection of trendy floral designs. The company provides same-day and next-day delivery services. Some of the popular products include The Sorbet, The Unicorn, The Peace, The Dutch Tulips, The Grower's Choice Peony, The Good Vibes, The Aurora, The Firecracker, The Chickadee, The Alchemy, The Coquette, The First Bloom, The Parade, The Peony, The Peony Sunset, The Pink Lady, The Peony Clouds, The Weekend Getaway, The Queen Peony, and more. They also offer double and triple versions of some bouquets like Double The Firecracker, Double The Peony, Double The Peony Clouds, Triple The Firecracker, Triple The Peony, Triple The Grower's Choice Peony, and more. In addition to flowers, UrbanStems also sells products like the Apotheke Sea Salt Grapefruit Tin Candle. The company has been praised for its fast and reliable delivery services and top-quality condition of flowers.

UrbanStems is an online-based retailer that specializes in flower delivery. They offer floral arrangements, plants, and gifts that ship next-day anywhere within the lower 48 states. In New York, Washington D.C., and Los Angeles, same-day shipping is available and arrives via truck or bike courier. UrbanStems focuses on a convenient and fast way to brighten someone’s day with a floral arrangement. They also offer a variety of bouquets that are expertly designed in-house to create on-trend looks. Customers can also subscribe and save up to 30% and enjoy free shipping on all deliveries and a vase with the first send.

UrbanStems.com takes the security of your payment details seriously. The website does not store full credit card numbers in its systems, only the last 4 digits of your credit card number, name, and zip code. This is a common practice to help maintain the security of your payment information. It's also important to note that users are responsible for maintaining the confidentiality of their account login information, including username and password. This is to ensure that all activities that occur under your account are authorized by you. If you have any further questions or concerns, UrbanStems provides 24/7 customer support. You can contact them for any questions related to your order. Remember, it's always a good idea to regularly check and update your passwords for added security.

UrbanStems can be contacted through various methods. The physical address is 1615 L St Ste 200, Washington, DC, 20036. For phone inquiries, the number is (855) 614-2779. Email support is available at care@urbanstems.com. Additionally, UrbanStems offers 24/7 customer support and a live chat feature on their website for any questions related to orders. The UrbanStems team is available 24/7 for customer support.