Urban Stems Reviews
(Rated by 1045 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
25
%OFF20
%OFF15
%OFFOverall Rating
4.0
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.7
- Customer Service4.3
- Shipping & Delivery4.3
- Good Value4.3
- Return Policy4.3
Recent Customer Reviews (13)
Rosa Damgaard
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Doreen Urner
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Blondelle Batard
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Malene Andresen
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Sophia Eiffel
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Callum Green
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Cerys Kirby
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Jonas Baecker
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Babette Leroy
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Lauren Bryan
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Urban Stems Pricing
Individual items
$12 - $225
Double The Firecracker
$140
Triple The Peony
$264
Classic Subscription
$55 per delivery
Seasonal Subscription
$75 per delivery
Luxe Subscription
$105 per delivery
Floral bouquets and plants
as low as $45
Shipping costs
$10 - $20
Payment Methods
Accepted Payment Options:
Prices for items on Urbanstems.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Urban Stems credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Urban Stems Pros & Cons
Pros
1
Wide Product Selection: UrbanStems offers a variety of options, including fresh bouquets, dried flowers, plants, and gifts.
2
Affordable Pricing: Products start at approximately $45, making it accessible for various budgets.
3
Sustainable Sourcing: Flowers and plants are sourced from sustainable farms, promoting eco-friendly practices.
4
Fast Delivery Options: Same-day delivery is available in select areas like New York City and Washington, D.C., with next-day delivery for other locations.
5
User-Friendly Website: The site features easy navigation and filtering options to find products by type, occasion, price, and color.
CONS
1
Inconsistent Quality: Many customers report receiving dried or dead flowers, which do not match the quality shown online.
2
Customer Service Issues: There are frequent complaints about poor customer service, including unhelpful automated responses and difficulty resolving issues.
3
Delivery Problems: Instances of late or missed deliveries have been noted, affecting special occasions negatively.
4
Product Mismatches: Some users have experienced receiving different flowers than those ordered, leading to dissatisfaction.
Urban Stems Features and Benefits
Features
Wide range of pricing
Individual items start as low as $12 for smaller gifts and go up to $225 for premium arrangements, with options to double or triple selections and prices adjusted accordingly.
Subscription services
Three tiers including Classic ($55 per delivery), Seasonal ($75 per delivery), and Luxe ($105 per delivery), scheduled weekly, bi-weekly, or monthly for flexible purchasing.
Affordable options
Delivers fresh and dried floral bouquets and plants starting as low as $45.
Wide product selection
Fantastic selection spanning fresh bouquets, dried flowers, gifts, plants, and subscriptions.
Sustainable sourcing
All flowers and plants sourced from sustainable farms, with in-house floral designers collaborating to create unique bouquets.
Easy navigation
Website very easy to navigate with filters by product type, occasion, price, color, and collection.
Fast delivery
2 to 4 hours in DC and NYS areas; same-day delivery in select cities like NYC and DC; next-day delivery nationwide for orders before 2 pm.
Outstanding customer support
Outstanding customer support team.
Unique add-ons
Unique gifts such as plant pots, moisturizers, teas, and specialty chocolates beyond balloons and stuffed animals.
Commitment to sustainability
Committed to sustainability and eco-friendly practices.
Free overnight shipping
Available on some bouquets or orders over $120.